"From our classrooms to your family room, we're here to continue nurturing the learning experience."
GROWING
TOGETHER
IN NEW WAYS
We understand the difficulty of balancing work and family, especially during these unprecedented times. At OpenStaff, we’re here to help you navigate it all through our In-Home Child Care and Educational Experience.
Our Educational Mentors are not nannies, nor babysitters, rather, they provide structure that allows your child and family to retain some much-needed normalcy. These fully vetted and certified early childhood teachers and practitioners use their knowledge and experience to help further your child’s education while providing a safe, fun and caring learning environment. From crafting and playing to learning foundational concepts, we are reimagining the classroom of today so your child can be the confidente learner of tomorrow.
HOW IT WORKS
Request
Mentor
To begin your request, open the OpenStaff app and simply click on the “request a mentor” button.
Provide
DETAILS
Set the day, time, hourly wage and short description about your needs and expectations.
Select
MENTOR
Once your request is submitted, you will receive notifications from qualified mentors. Simply choose one that best meets your needs and requirements.
Process
PAYMENT
The app will track hours with a login/logout function. Once the job is completed, payment will be automatically processed and you will be able to leave a review for the mentor.
BENEFITS
Convenience
Change of plans? Last minute work meetings? Family emergency? When the unexpected happens we are here for you with our 24/7 on-demand app.
Low Fee
We keep our rates low so that you can continue to provide your child the best care and education without compromising the livelihood of your family.
Simplicity
Our registration process is quick, easy and FREE! Creating an account takes mere minutes and only requires basic information.
Quality Mentors
Through our rigorous application process, we connect you with exceptional, highly qualified mentors for your child’s care and/or educational needs.
OpenStaff Qualification Requirements
Working with children is a unique privilege – one that gives the gift of being able to positively impact the life of a young person at a key point in their development. In order to provide you with the most qualified individuals, while also ensuring your child and family’s safety, we conduct a highly selective screening process for prospective Educational Mentors.
In order to activate an account and apply for jobs within the OpenStaff network, all applicants are required to complete a rigorous vetting and qualification process. This includes, but is not limited to:
- High School Diploma or Equivalent
- Pre-Service Training
- Fingerprint-based Criminal History Check
- COVID-19 Health and Safety Protocol Training
- Verifying age – adults that are 18 years old+
- Valid Identity Documentation
- 7-Step Background Check
- Pediatric CPR and First Aid certified
- Continuing Education Coursework
COVID-19 Protocols
Our enhanced health and safety protocols align with CDC recommendations, as well as state and local requirements. We continue to consult with experts and monitor updated guidance to ensure our protocols evolve with new learning around COVID-19, so that your child, your family and our mentors are well protected.
Regular Health Screenings
We conduct daily health screens and temperature checks for all Educational Mentors through an in-app questionnaire.
Constant Face Coverings
We encourage face masks to be worn at all times while inside your home and interacting with your child.
Prevent the spread
We require all Educational Mentors to complete an online course that provides a basic overview and understanding of infection control and measures they can take to prevent the spread of COVID-19.
PRICING
We truly care about your child. That’s why we strive to keep our rates low so that you can give them the best care and education without compromising the livelihood of your family.
%
SERVICE FEE
(of the total salary)
$4.90
BOOKING AND PROCESSING FEE
(per transaction)
FREQUENTLY ASKED QUESTIONS
How much does it cost to create a family account on OpenStaff?
OpenStaff is 100% FREE to join. You only pay for the care you book, and only after the Educational Mentor has completed the booking request.
How much does it cost to book an Educational Mentor?
This is one of our great advantages! With OpenStaff, you are in complete control! Create a job when you need care and set an hourly rate that best fits your budget. We only charge a 10% service fee based on total wages and a flat booking and processing fee of $4.90 per transaction.
What does being an OpenStaff Certified Member mean?
Peace of mind! All active teachers and Educational Mentors in the OpenStaff network have completed a rigorous vetting and qualification process that includes, but is not limited to:
- 7-Step Background Check
- Fingerprinting-based Criminal History Check
- 18+ years old
- Valid Identity Documentation
- High School Diploma or higher
- Pre-Service Training and Continuous Education Courses
- COVID-19 Health and Safety Protocol Training
- Pediatric CPR & First Aid Certificate
When can I book an Educational Mentor for my child?
With our 24/7 on-demand app, you can post your request anytime, anywhere!
Is there a minimum amount of time required for booking and Educational Mentor?
OpenStaff does not impose a minimum numbers of hours, although similar to other childcare programs, it might be hard to find a mentor willing to accept a booking for less than three hours. With that said, we still encourage you to post a job based on your needs!
What can I do to enhance my satisfaction with this experience?
We recommend using the fields "Job Description and Additional Information" to briefly provide relevant information, such as expectations, child allergies, house pets, etc., when posting your request. If you leave the house, please make sure to give your Educational Mentor contact information and emergency numbers to call.
Are Educational Mentors employees of OpenStaff?
No. Educational Mentors are independent providers within the OpenStaff network.
If I meet an Educational Mentor through OpenStaff, am I allowed to book them outside the network?
Unfortunately, No.
Established in the Terms and Conditions Agreement, all requests, communication, hires and payments must be placed through the app. In the event that an Educational Mentor accepted a job with a family she or he met through OpenStaff, we will be force to remove that individual from our network, meaning she or he will no longer be eligible to receive jobs through OpenStaff neither from you nor anyone else.
Can I invite my own caregivers to join OpenStaff so I can use the platform to book and pay them?
Yes, please do! We love meeting new people and having qualified childcare providers within our network.
Have a question that isn't answered here?
We'd love to hear from you! Please email us at info@openstaff.net with any questions, comments or feedback. We always welcome input ideas on how we can improve our platform.
We're always here to answer any of your questions or concerns.
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